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- åError Messages
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- This section presents all of Disinfectant’s error messages, in alphabetical
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- order, with a brief explanation of each one.
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- ### An error or inconsistency was detected while
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- ### trying to repair this file.
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- ### WARNING: This file may still be infected!
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- Your file was infected, but while attempting to repair it, Disinfectant
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- discovered something wrong with the file. The file may still be infected.
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- Scan the file again with Disinfectant to find out if it is still infected. If it
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- is still infected, you should delete it. If Disinfectant reports that it is no
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- longer infected, you can try running it to see if it works. It may be usable
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- or it may be damaged in such a way that it cannot be used. This error is
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- not common, but it can occur in unusual situations.
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- One situation in which this error can occur is if an application is infected
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- by more than one virus and you attempt to use some other virus tool to
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- repair the file before running Disinfectant. Some other virus tools cannot
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- handle multiple infections properly and they sometimes leave the
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- application damaged in such a way that Disinfectant cannot repair it
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- properly.
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- ### An I/O error occurred while trying to check
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- ### this file.
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- ### An I/O error occurred while trying to repair
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- ### this file.
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- ### WARNING: This file may still be infected!
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- These error messages are listed in the report if a hardware error occurs
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- while trying to read or write a file. They usually mean that the disk itself
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- or the disk drive is not operating properly. You can try running
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- Disinfectant again on the same file. If the hardware problem is
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- intermittent, it might work the second time.
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- ### File infected by xxxxx.
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- Your file is infected by a virus. “xxxxx” is the name of the virus
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- (Scores, nVIR A, etc.).
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- ### File infected by an unknown strain of xxxx
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- Your file is infected by a strain of the WDEF or CDEF virus which has not
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- yet been reported. If you have not already repaired the file, we would
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- appreciate it if you would send us a copy of the infected file. See the
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- sections on the WDEF and CDEF viruses for more information.
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- ### File partially infected by xxxxx,
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- ### but not contagious.
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- Your file is partially infected by the virus named “xxxxx,” but the
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- infection is not contagious. These kinds of infections are not dangerous and
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- they cannot spread to other files. You may choose to leave the infection in
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- the file or you may use Disinfectant to remove the infection.
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- Partially infected files sometimes are the result of other virus tools
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- which have errors. The other virus tool may remove part of an infection,
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- but not all of the infection.
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- Partial infections can also arise on Gatekeeper-protected systems. In
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- particular, if the Scores virus attacks a Gatekeeper-protected system, a
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- harmless part of the Scores infection will manage to evade Gatekeeper’s
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- protection mechanisms.
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- ### File partially infected by nVIR A or nVIR B,
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- ### but not contagious.
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- nVIR A and nVIR B are different viruses, but some of their parts are
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- identical. It is possible for only these common parts to be present in an
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- infected file. In this case, Disinfectant has no way of knowing which virus
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- originally attacked the file, so it issues this special message.
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- ### NOTE: Some errors were reported. For a detailed
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- ### explanation of an error message, press Command-?
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- ### and click the error message text.
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- This message appears in the summary section of the report if any other
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- error messages occurred during a scan.
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- ### Scan canceled.
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- You canceled a scan or disinfection run.
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- ### System files cannot be scanned over TOPS.
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- This error should only occur if you try to scan a disk over a TOPS
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- network. TOPS does not permit access to currently active System files
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- over the network. We recommend that you scan the disk using the Mac to
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- which the disk is directly connected.
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- If this error occurs in some other situation, it means that there is
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- probably an error in Disinfectant. We would appreciate it if you would
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- send a report to the author.
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- ### The disk is too full to repair this file.
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- ### WARNING: This file may still be infected!
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- This error may occur if a disk is very full and you attempt to repair an
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- infected file on the disk. Disinfectant requires at least a small amount of
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- free space on the disk before it can repair the file. Try moving some of
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- the files on the disk to some other disk to make more room and run
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- Disinfectant again.
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- ### The inserted disk is uninitialized, damaged,
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- ### or not a Mac disk. It cannot be scanned.
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- This error occurs if you insert an uninitialized, damaged, or
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- non-Macintosh disk on a scanning station with no mouse or keyboard. The
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- disk is ejected and not scanned.
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- ### The resource fork of this file is damaged or
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- ### in an unknown format. It cannot be checked.
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- Macintosh files have two parts or “forks:” the resource fork and the
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- data fork. When Disinfectant checks a file, it tries to open the resource
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- fork. This message means that the information stored in the resource fork
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- is not valid resource information. The data fork may still be intact and
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- usable. For document files, this is usually not a problem. For applications
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- and system files, this usually indicates that something is seriously wrong
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- with the file and you should replace it with a known good copy of the file.
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- WARNING: It is possible for an application to be damaged and yet still be
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- infected and contagious. For this reason, you should not attempt to use
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- applications which have damaged resource forks.
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- For some reason, we have seen invalid resource information in a number
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- of StuffIt archive files. These “damaged” files are usually still usable
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- since StuffIt stores the archived files in the data fork, not the resource
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- fork.
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- Disinfectant also reports that all Reflex database files are “damaged.”
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- Reflex makes non-standard use of the resource fork in its database files.
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- These files are not really damaged. They are still usable, but only by
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- Reflex.
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- The same problem has been reported with some files created by MacTran,
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- which also makes non-standard use of the resource fork.
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- The same problem has also been reported with the “phrase library” files
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- created by Studio Session and Super Studio Session.
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- ### There is not enough memory to check this file.
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- ### There is not enough memory to repair this file.
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- ### WARNING: This file is probably still infected!
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- Disinfectant was unable to get enough memory to check or repair the file.
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- This error is usually caused by applications which contain very large
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- CODE resources. Disinfectant must load these resources into memory to
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- check them for viruses and, if there is not enough memory available, you
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- get this error message.
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- Another possible cause of this error is that the file is damaged.
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- If you get this error, you should give Disinfectant more memory. Quit
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- Disinfectant. Select the Disinfectant program icon in the Finder. Select the
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- Finder’s “Get Info” command in the “File” menu. Increase the amount of
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- memory allocated to Disinfectant in the Get Info window. Close the Get
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- Info window. Run Disinfectant again.
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- ### This file is busy and cannot be checked.
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- Your file could not be opened for reading because the file was already open
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- with exclusive access by some other application. This message should
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- only occur on server disks. For server disks, we recommend that you
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- remove the server from production and restart using a startup floppy
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- disk. This should avoid file busy errors. For more details on scanning
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- servers, see the “Special Features” section.
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- ### This file is busy and cannot be repaired.
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- ### Restart using a locked Apple “Disk Tools”
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- ### disk and try running Disinfectant again.
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- ### WARNING: This file is still infected!
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- ### This file is busy and cannot be repaired.
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- ### Restart using your locked “Virus Tools”
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- ### disk and try running Disinfectant again.
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- ### WARNING: This file is still infected!
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- ### This file is busy and cannot be repaired.
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- ### To repair this file, rebuild the desktop.
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- ### WARNING: This file is still infected!
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- Your file could not be opened for writing because the file was already open
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- by some other application. This error is common when using System 7,
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- System 6 with MultiFinder, or when scanning server disks. For server
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- disks, we recommend that you remove the server from production and
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- restart it using a locked startup floppy. This should avoid file busy
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- errors. For more details on scanning servers, see the “Special Features”
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- section.
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- The first message above is only issued under System 7. The second
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- message above is only issued under System 6.
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- The third message above is issued when a Finder desktop file is infected
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- and busy. In this case, the easiest way to remove the infection is to
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- rebuild the desktop. See the “Problem Clinic” section for details.
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- ### This file was damaged by the virus, and it cannot
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- ### be repaired properly. You should delete the file
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- ### and replace it with a known good copy.
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- Viruses sometimes damage files in such a way that they cannot be
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- repaired properly. In this case, Disinfectant removes the virus from the
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- file, but leaves the file damaged. You should not attempt to use such a file.
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- You should delete it and replace it with a known good copy of the file.
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- In particular, the T4 virus damages files when it infects them. Files
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- infected by T4 cannot be repaired. If you attempt to repair a file infected
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- by T4, you will get this error message. See the section on T4 for details.
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- This error message is also issued when the Scores virus has infected a
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- System file from Apple’s System Software release 6.0.4 or later. See
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- the section on Scores for details.
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- The MDEF D virus can also sometimes damage applications. See the section
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- on MDEF for details.
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- ### Unexpected error (nnn).
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- ### Unexpected error (nnn) occurred while trying
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- ### to open this file for repair.
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- ### WARNING: This file is still infected!
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- Unexpected errors should not occur. It means that there may be an error
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- in Disinfectant. We would appreciate it if you would send a note to the
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- author describing what you were doing when the error occurred. Please
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- specify the error number reported in the message. If possible, also send
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- us a copy of the file that was being scanned when the error occurred.
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- ### Unexpected error (nnn). If you are using
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- ### Gatekeeper, check to make certain you have
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- ### granted privileges to Disinfectant.
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- ### WARNING: This file is probably still infected!
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- One possible cause of unexpected errors is attempting to repair infected
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- files on a Gatekeeper-protected system when you have forgotten to grant
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- Disinfectant privileges. You should grant Disinfectant all privileges
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- (“File” and “Res” privileges for “Other,” “System” and “Self”).
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- ### WARNING: You do not have the proper privileges
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- ### to access files in some of the folders. Some
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- ### files in those folders may be infected!
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- ### You do not have Make Changes privilege
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- ### to the folder containing this file.
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- ### It cannot be repaired.
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- ### WARNING: This file is still infected!
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- ### You do not have See Files privilege
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- ### to this folder. Files within this folder
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- ### cannot be checked.
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- ### You do not have See Folders privilege
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- ### to this folder. Folders within this folder
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- ### cannot be checked.
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- ### You have neither See Files nor See Folders
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- ### privileges to this folder. This folder
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- ### cannot be checked.
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- These error messages are issued if a server folder is encountered for
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- which you do not have the necessary access privileges. To avoid these
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- errors, we recommend that you remove the server from production and
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- restart it using a locked startup floppy. For more details on scanning
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- servers, see the “Special Features” section.
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